Respond when a friend is disappointed https://linespark.ifix.xin/conversation-guides/respond-to-a-friends-disappointment/ Acknowledge the news and ask what support would help before offering fixes or a positive spin. What the friend actually shared What you know about how they feel The kind of support you can realistically offer MY REVIEW / DRAFT CHECKLIST [ ] I acknowledged the news without minimizing it [ ] I used their stated feelings or asked an open question [ ] Advice is requested rather than imposed [ ] Any support I offered is realistic and optional Remove any sentence that tells them how quickly to recover or what the event must mean. Keep one opening that lets them choose the kind of support.